Return Policy

Thank you for shopping at [Your Store Name]! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

Returns:
We accept returns within 30 days of the original purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refunds:
Once we receive your return, our team will inspect the item and process your refund.
Refunds will be issued to the original payment method within 5 business days.
Exchanges:
If you received a defective or damaged item, we will gladly exchange it for a new one.
Please contact our customer service team at customer-service forgegadgets.com to initiate an exchange.
Return Shipping:
Customers are responsible for return shipping costs, except in cases of defective or damaged items.
We recommend using a trackable shipping service to ensure your return is received.
How to Initiate a Return:
To initiate a return, please contact our customer service team at customer-serviceĀ forgegadgets.com.
Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
Non-Returnable Items:
Certain items are non-returnable, including personalized products and perishable goods.
Please check the product description for any specific return restrictions.
In-Store Returns:
If you made a purchase at one of our physical store locations, please return the item to the same location along with the original receipt.
Cancellations:
If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
Contact Us:
If you have any questions or concerns regarding our return policy, please contact our customer service team at customer-service@forgegadgets.com.
Thank you for choosing [Your Store Name]! We appreciate your business and strive to make your shopping experience enjoyable.

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How long does shipping take?

Our standard shipping typically takes 3-5 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.

Do you ship internationally?

Yes, we offer international shipping. International orders usually take 7-14 business days to arrive, depending on the destination and customs processing times.

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You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.

Can I cancel my order after I already paid?

Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to assist you.